NUMBER OF THE DAY
So many Toyota vehicles are on the road worldwide, forming the foundation of the company’s vast after-sales business.
🧰 Value after the sale: Parts, maintenance, and financial services now generate over ¥2 trillion (≈ US $13.3 billion) in annual profit. The division is growing by about ¥150 billion (≈ US $1 billion) per year and could surpass new-car sales profits from 2026 onward.
🔋 Software over spanners: Connected vehicles, over-the-air updates, and EVs are reshaping maintenance and parts sales.
Watch: The auto industry’s focus is shifting from new-car sales to long-term customer value. The challenge lies in adaptation: EVs reduce traditional maintenance needs, yet software and data services open up new, lucrative business models.
The China Survival Guide for Western Businesses
Entity setup, WeChat strategy, hiring your first local team. 12+ years on the ground in Shanghai.
